Sunterra Springs Management Team
Vance Fager, Chief Executive Officer
Vance began his career in the acute hospital management business. He worked for almost 20 years with Hospital Corporation of America and Brim and Associates. With the Brim companies, he functioned as an operational Vice President, where he provided management oversight for 10 Hospitals owned by local communities. He was also on the Board of Brim Senior Living, which owned, developed and operated assisted living properties around the country.
Vance has been instrumental in the development of assisted living facilities in over 15 states. He currently serves as CEO of Sunterra Springs LLC and provides management oversight for Americare, LLC a company based in Idaho Falls, Idaho. He has served as the Chairman of the Board of Eastern Idaho Regional Medical Center in Idaho Falls, Idaho.
Vance holds a Master’s Degree in Public/Healthcare Administration from Brigham Young University.
Rory Williams, Chief Operating Officer
Rory began his career in health care with one of the largest skilled nursing providers in the country. During this time, he established himself in competitive markets with innovative marketing strategies and recruiting. These efforts aligned prominent local physicians to serve as exclusive partners, providing services based on hospital/patient needs. This marketing and physician partnership strategy lead to a dramatic increase in the skilled patient mix and significant improvements in facility outcomes. Rory has been a licensed Nursing Home Administrator since 2010. He has guided three facilities located in Utah and Texas from negative overall results to company "best performer" in financial and clinical outcomes, including multiple 5-star CMS surveys. Rory has also provided operational oversight to four facilities in central Texas, increasing financial results and improving clinical outcomes. Most recently he guided the Mervyn Sharp Bennion Central Utah Veterans Home to a perfect 5-star rating in every category for 24 consecutive months, making this one of the best facilities in the state for positive clinical outcomes. Rory received a Bachelor of Science degree from Brigham Young University.
Jason Peterson, Chief Compliance Officer
Jason has over 11 years of long-term care & geriatric care experience. He graduated from Utah Valley University with his degree in nursing and began working as an LPN in 2005 in a long-term care facility in Orem, Utah. There he worked his way through school and received his RN in 2006. He spent the next few years working as a floor nurse of this facility learning the fundamentals of patient care, before advancing into facility management. The next few years were spent in case management and MDS. From there he became the Director of Nursing Services for a facility with a difficult clinical track record. He used his knowledge of MDS and nursing leadership to overcome its clinical difficulties as a 1 star facility, and advanced it to a 4 star facility before his transition to the local veteran’s home.
As the Director of Nursing Services of the Mervyn Sharp Bennion Central Utah Veterans Home, Jason achieved great clinical success ranging from improved patient care to great clinical outcomes. He took over the nursing leadership of this facility shortly after start-up, and built a clinical team around him that achieved the highest ratings by CMS (5 star Health Inspection, 5 star Quality Measure, 5 Star Staffing). The veterans home remained 5 star overall statuses in all Quality Metrics as maintained and measured by Medicare for the following 3 years, and remains with this rating today.
Additionally, he also completed two zero deficiency Federal VA surveys scoring 156 of 156 in 2014 & 2015. With his success, Jason has enjoyed being a guest lecturer in nursing classes at the University of Utah, and Brigham Young University where he has shared his experiences with the next generation of clinicians. Throughout his career, he has learned to value old fashioned customer service and earned the satisfaction of strong clinical outcomes with his patients through collaborative care management. He joined Sunterra Springs as Director of Clinical Operations in February 2017 with a renewed desire to provide better care with better outcomes in ways that no other nursing facility can offer.
Joe Rudd, Director of Financials
With over twenty-five years of health care leadership experience, Joe has extensive background in post-acute program development and operations in the Skilled Nursing setting. He also has experience as a Hospital CEO, as well development and operations in Physician Practice, Home Health, Hospice, and Assisted Living settings. He has experience in multiple facility oversight positions having worked as a Regional Vice President overseeing 10+ Skilled Nursing Facilities and Assisted Living Facilities. He has served on the Board of Directors for a small community hospital and continues in many volunteer roles, striving to improve the delivery and efficiency of health care in Idaho’s Treasure Valley. His greatest strengths are in program development, Quality Assurance and Performance Improvement, and turn-around operations.
Joe received his Bachelor’s degree from Brigham Young University in Provo, Utah, and earned a Master of Health Care Administration from the University of Colorado at Denver. He is recognized as a Fellow with the American College of Health Care Administrators (ACHCA); the highest recognition they bestow; and is also certified through the ACHCA as a Skilled Nursing Facility Administrator (CNHA) and Assisted Living Administrator (CALA).